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The information contained in this forum is from SpaForums.Com and IS NOT AUTHORITATIVE advice or official commentary from SpaPartsNet or SpaBabes Incorporated. Use this information at your own risk!
Buyer Beware My Vita Spa

Hi Everyone:

I hope that many of you come to visit before you buy and not after you find you have problems. I live in Ontario Canada and purchased a new tub in July, 2009 from a local retailer. I purchased a Vita Spa Joli tub manufactured by DM Industries in Miami Florida. Well I have yet to enjoy my tub due to 3 replacement boards, 1 set of speakers, replacement air controller, repair of 4 leaks and the best part it still leaks.

The retailer told me I have to contact the manufacture for warranty and the manufacture avoided repairing. When I found out that DM Industries was in Chapter 11. I filed a small claims court lawsuit and at my preliminary hearing was advised that the I really needed to take action against the manufacture but as of today they are bankrupt.

Please ask the questions of who honours the warranty, do you have to contact the dealer or manufacture for warranty, read the terms and conditions of sale and the warranty provided with the tub.

I do not want to see anyone else get ripped off like i did. If you live in Ontario and want to know who I got ripped off by please email me.

Good luck and good shopping.

Posted by on 2009-10-14 22:06:31. (18665)
Re: Buyer Beware My Vita Spa

good luck with your claim...dm industries is out of business. sorry but there is no more warranty

Posted by on 2009-10-22 22:07:05. (18761)
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The information contained in this forum is from SpaForums.Com and IS NOT AUTHORITATIVE advice or official commentary from SpaPartsNet or SpaBabes Incorporated. Use this information at your own risk!
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