Parts Contact Form

Use this Parts Help & Contact Form when you need assistance finding the right hot tub or spa part. Provide as much information as you can, such as spa brand, model, year, part location, and any part or label numbers you can read, so our team can quickly narrow down the correct replacement. You can also describe the problem you are trying to solve—like leaks, heating issues, or control errors—so we better understand what you need.

For the fastest service, upload or text clear photos of the existing part, the spa equipment area, and any stickers or labels before or after you submit the form. Need help finding a part? Text photos: 772-800-5445 | Call: 844-500-4645. Once we receive your request, a team member will review the information, match it to the best available replacement, and follow up with options, pricing, and ordering instructions. This form is also a great way to ask about stock status, special-order items, or parts you cannot find on the site.